FAQs Page
Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our services, products, booking process, and policies. If you have additional questions, feel free to reach out via chat, text, or email. Please allow 24-48 hours for a response.
General
Questions
This section covers the basics of our business, including the services we offer, our policies, and what to expect when visiting our studio. Whether you're new or a returning client, these answers provide an overview of how we operate.
Booking & Payment
Learn about our booking process, including how to secure appointments, request last-minute slots, and understand our payment methods. This section also covers our policies for deposits, fees, and cancellations to ensure transparency.
Products & Services
Explore the benefits of our professional services and signature products. From loc care to our Essence Hydration Mist and Growth Elixir, this section provides insights into how our offerings work together to promote healthy, beautiful hair.
Policies & Other Questions
Find additional details about our studio policies, loyalty programs, consultations, and other key information. This section is perfect for clients who want to know more about how we ensure a seamless and professional experience.